When Culture Becomes Embedded in Technology
Culture shapes behaviour. Behaviour shapes workflow. Workflow eventually becomes embedded in technology.
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What You Pay When You Skip Diagnosis
Every expensive project reset I've encountered in capital markets has the same root cause. Not technical failure. Not budget overruns in ...
The Question They Can't Ask
Large consultancies bring many things to a technology engagement in capital markets. They bring methodology. They bring headcount. They ...
Your Spreadsheet Is a Diagnostic, Not a Problem
When technology leaders in capital markets discover a critical workflow running in Excel, the instinct is usually to eliminate it. The ...
The Programme That Was Going to Fix Everything
Every firm has one. Sometimes they have several.
Discovery Is the Work
There's a persistent belief in technology delivery that the real work begins when the build begins. Discovery… the phase where you observe, ...
Nobody Wins the Blame Loop
There's a conversation I've had in almost every capital markets firm I've worked with. It sounds roughly like this.
Overbuilt, Underperforming: Why More Technology Is Making the Problem Worse
Capital markets has an infrastructure problem. Just not the one most people assume.
The $580,000 Lie: Why "Just Hook Up the API" Never Works in Financial Services
I've watched a trading desk grow a "temporary" Excel workflow into a systemic risk.
Innovation Engineering Requires Organisational Inversion
Innovation engineering fails in most organisations because they add systematic processes to existing structures without changing the ...